Service As It Should Be
At Hugs For Hogs, I want to give my Customers the most enjoyable adopting experience, that’s why I believe that my policies should be fair, clear and transparent. Below you’ll find a list of all my policies. If you can’t find the information you’re looking for - please don’t hesitate to contact me today!
All purchases, deposits, and waiting list fees are non-refundable.
Deposits and waiting list fees are applied to the purchase price of the hedgehog balance due at pick-up.
Payments must be made either in cash or through our website via Paypal.
The health all hedgehogs sold by Hugs For Hogs are guaranteed against congenital defects for 6 months and have a lifetime warranty against Wobbly Hedgehog Syndrome. (SEE BELOW)
Hedgehogs may be surrendered back to Hugs For Hogs, no questions asked at anytime, if owners can no longer take care of their hedgehog.
All hedgehogs purchased from me come with a starter bag of food.
Colors are not guaranteed.
I guarantee that to the best of my knowledge my hedgehogs are healthy and free from any know health issues. Once my hedgehogs go to their new homes, I have no control how they will be cared for. Due to this uncertainty, my health guarantee only covers congenital problems which existed from birth. I am NOT responsible for any accidents, mistreatment, or communicable illness that your hedgehog may obtain.
If your hedgehog passes away due to a congenital health problem during the first 3 months you have him/her, Hugs For Hogs will replace the animal at no cost. YOU MUST have a necropsy report from a licensed veterinarian stating the problem was congenital. ANY AND ALL vet bills are not the responsibility of Hugs For Hogs. The replacement of the hedgehog will be done with the next available litter, but not overriding another person’s deposit on a hedgehog.
Lastly, seeing that there is about a 10% chance a hedgehog will have WHS, I have a lifetime guarantee against Wobbly Hedgehog Syndrome, again the necropsy report must state the hedgehog passed away due to WHS.
I will not sell to residents of California, Georgia, Pennsylvania as it is illegal to own such precious creatures in those states. Proof of ID may be required at the time of pickup.
All my babies will be ready to go at 6 weeks, and not a day sooner. Maybe later if I do not feel comfortable that the hoglet is ready to face the world on their own.
Once the total balance of your hoglet has been paid, a date and time will be arranged for you to come pick up your new family member.
Delivery service is available upon request. Please inquire for exact fee. $10/hour plus $1/mile each way traveled.
Domestic shipping is available with ground shipping for $250.
Communication is key, and I hold the right to refuse sale due to any circumstance which might implicate a Customer to be an unfit caretaker.
POLICIES AND PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE